How to create a Communication Plan according to ISO 27001
In
ISO 27001
Certification in Philippines Communicating is a major activity for any man.
This is also the major cause for an organization. It helps trade the most
correct information to the best spectators and at the best time. It is surely
important in security management because you want people to respond genuinely.
Important
also is that successful communication, in satisfying content, format, and time,
creates trust both from external and internal parties. It shows how prepared
you are, and whether you are reactive or, proactive or better.
ISO 27001
inscription the communication issue three times, and organizations inadequate
to execute the ISMS have to look closely at these requirements.
What
exactly is a Communication Plan?
Clause 7.4
requires a specific answer to a series of questions on security issues: Who
should communicate? To whom? What messages? On what? How? And when?
Let’s look
more in detail at how to address these questions.
On what?
(content) Organizations should distinctly communicate what is important to
them: the requirement for information security and the requirement to conform
to the necessities and policies.
In ISO 27001
Services in Nigeria, it will direct the risk management issues, changed or new
security objectives, and vulnerabilities, incidents, or events to begin the
sufficient answer of all, and especially the trained personnel who perform the
planned reaction. Honouring and congratulating the achievements of exceptional
security conduct has very positive effects.
Including
security requirements and clauses in the contract is also a way to communicate
your requirements to product and service providers. Hence, it could be examined
as a part of the Communication Plan.
Internal
vs. External Communication Plan
It is
important to identify that the Communication Plan has both external and
internal aspects. They will react differently to the following questions.
Internal
Communication Plan. Top organizations use the internal Communication Plan to forward
messages on their objectives and commitment toward information security. Some
examples are The Information Security Policy, the security organization with
the key responsibilities and roles, the Awareness plan, the specific and
general requirements to respond to incidents.
However, the
internal Communication Plan should not remain resistive. The channels
(telephone and email, for example) should also be used and known to communicate
“bottom-up” from the base (the users) to the management about events or other
new vulnerability.
External
Communication Plan. Most of the examples that are explained above are related
to the internal Communication Plan but are also completely relevant to the
external Communication Plan.
According
to ISO consultant in Chennai You may need to communicate to the external world: partners,
clients, shareholders, regulatory authorities, and public authorities to report
events either positive (successes) or negative (incidents, accidents, and
crises). Here also you will need a Communication Plan responding to the same
questions as above.
However, in
this case, you’ll have to use more awareness as you may not expose or spread
sensitive information that will make your situation worse.
How to
document the Communication Plan?
Depending on
the size of the company and its security objectives, the Communication Plan
could be less or more formal, fully documented as a separate document, or
simply stated in a few sentences within other policies, plans, and procedures.
As long as
the desired messages are spread to those who should make the best of it, your
solution will fit your needs and the resources you can allocate to it.
Why is a
Communication Plan important?
To finalize,
the Communication Plan is a question of maintaining and creating confidence and
trust in 1) your preparedness, 2) your potential to face events, and 3) your
capacity to recover from crises.
The
Communication Plan is a key component of a good Information Security Management
System. One of the Returns On (Security) Investments of a good Communication
Plan, as essential by ISO 27001, is a strong image, both external and internal.
Losing internal (or stakeholders’) trust is sometimes worse than losing your
public image. You risk implosion.
How to Apply for ISO 27001
Certification in Philippines?
Do you want to get an ISO 27001
Certification in Philippines? then we are here to
help you, we are the top company incorporation service provider in Qatar. feel
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